Returns and Exchanges

Our team at Motionwear takes pride in exceeding our customer's expectations. However, we realize you may experience an issue with a product you ordered. Maybe it’s the wrong size or not quite the color you expected. Whatever the reason, we want you to be satisfied.

Send the product back within 30 days of the shipping date according to the guidelines listed below and we will be happy to replace the item or issue a refund (shipping charges are non-refundable).

Please note the following return limitations:

  • Tags must still be attached.
  • Sale or closeout items are not eligible for return.
  • Worn, soiled or washed merchandise are not eligible for return.
  • Customized items (i.e. appliqués, imprints, rhinestones, custom colors, fabric placement) are not eligible for return.
  • Items must be returned within 30 days from ship date to be eligible for an exchange or refund.
  • Shipping charges are non-refundable.
  • Refund credit on returns will be issued in the original form of payment.

How to Exchange:

  • Include a copy of the packing list with your return.
  • Send returns/exchanges to Motionwear Attn: RETURNS 50 Peachview Blvd. Gaffney, SC 29341
  • Please print and complete this form to help us further.

Additional Restrictions

Motionwear reserves the right to deny a return. If you send items back without prior authorization or that do not meet our guidelines, your package will be returned to you with a letter stating why we could not process the return or exchange. 

Customer Name:

Customer Order #:

Please check the appropriate Action below:   

____Issue Credit

____Exchange Item   (Size ________, Color _________________)




Item Description

Item Price

Reason for Return


Return Code (  ) Other:


Return Code (  ) Other:


Return Code (  ) Other: